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Q/HXC009 Special Technical Services Evaluation System Certification

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Basic introduction

  Professional technical service refers to the process in which specialized organizations provide professional and technological services for customers or society through the transfer of existing knowledge and skills. Special technical services include meteorological services, seismic services, marine services, surveying and mapping services, technical testing, environmental monitoring, engineering technology and planning management, engineering management services, engineering survey and design, planning management, and other special technical services (such as achievement transfer and transformation services, testing and certification services, innovation and entrepreneurship services, intellectual property services, science and technology services, science and technology popularization services and comprehensive science and technology service,etc.).

  When evaluating special technical services according to this standard, the full score is 150 points, which is divided into internal management, information collection and processing, determination of service feasibility scheme, service process, supervision and improvement.

Significance of service certification

  In the process of service system establishment, through investigation, consultation, evaluation and other activities, we can find out the deficiencies in service activities and improve the space for improvement, establish a perfect service system, and improve the quality and level of service.

  Through the process of certification, we can refine our own service characteristics, promote enterprises to innovate service mode and shape service brand. Enterprise service complies with standards through the certification of enterprise service management to meet the relevant national standards (or industry standards, or alliance standards), strengthen after-sales service management level and service capabilities.

  The enterprises that have passed the certification mean that they are in the leading position in the service of the whole industry in the whole country, which can be used for the marketing and promotion of service products, increase the credibility and increase the consumer confidence.Service certification can provide qualification for enterprises to participate in large-scale project bidding, government procurement bidding, industry rating, etc.

  Professional and technical service certification  is divided into one-star, two-star, three-star, four-star, five-star certification, five-star is the highest level of certification.

Certification basis

  Q / HXC009-2018 “Special technical service evaluation system”